Refund Policy
Effective Date: 11-07-2024

At SRG Ventures, we strive to provide high-quality baby food products and excellent customer service. This Refund Policy outlines the terms and conditions under which refunds are issued for our product.

1. General Policy
Due to the perishable nature of our products, all sales are final. Goods once sold are not eligible for return or refund. Please review your order carefully before completing your purchase.

2. Damaged or Defective Products
If you receive a damaged or defective product, please follow the steps below to request a replacement or refund:

Notification: Contact us within 2 days of receiving your order at 9019253339. Please provide your order number, a description of the issue, and photographic evidence of the damage or defect.

Assessment: We will assess the issue and may request additional information or evidence to process your claim.

Resolution: If the product is found to be damaged or defective, we will offer you the following options:

A replacement of the same product at no additional cost.
A refund for the damaged or defective product.

3. Incorrect Orders
If you receive an incorrect order, please contact us within 2 days of receiving your order at 9019253339. Please provide your order number and details of the incorrect items received. We will arrange for the correct items to be sent to you at no additional cost.

4. Non-Returnable Items
Due to health and safety concerns, the following items are non-returnable and non-refundable:

Opened or partially consumed products.
Products not in their original packaging.
Products with tampered or broken seals.

5. Refund Processing
Refund Method: Refunds will be issued to the original payment method used for the purchase.
Processing Time: Refunds will be processed within 8 business days of approval. The time it takes for the refund to appear in your account may vary depending on your payment provider.

6. Contact Information
If you have any questions or concerns about our Refund Policy, please contact us at:

SRG Ventures
NO.185, SOLUR VILLAGE, VISHWANATHAPURA POST, DEVANAHALLI TALUK, Bengaluru (Bangalore) Rural, Karnataka, 562110
srgseatandfit@gmail.com

+91 90912-53339

We are committed to resolving any issues promptly and to your satisfaction.

Thank you for choosing SRG Ventures!